SIFT Customer Engagement Platform on Cloud
Deployment of SIFT product on cloud within 4 weeks.
About the client
Leader in real time customer data management, helping clients leverage customer insight to drive meaningful business outcomes.
Business challenges
- Customer had a requirement to deploy their time tested product first time on cloud (AWS) for a Leader in Telecom business in Middle East
- Customer was looking for a partner who can join hands in deploying SIFT on AWS
Project Scope
- Deployment of SIFT product on cloud
- Infra landscape : 16 VMs
Our approach
Assessment
Planning & Design
Network Set-Up
Infra provisioning & UAT Support
Go-Live & Managed Services
01. Assessment
- Detailed Technical remote assessment via a series of discussions
- Identify pre-requisites, technical risks and their mitigation
- Evaluate EFS as an alternative for SAN
02. Planning & Design
- Agile planning to deliver Design document, Non prod and Prod in 1 week sprints each
03. Network Setup
- VPC and Subnets creation
- Site to Site VPN Setup
04. Infra provisioning & UAT Support
- Custom ports communication enabled for Application Docker service to SIFT core servers
- Extensive handholding to Application team on their first cloud deployment
05. Go-Live & Managed Services
- Go-Live Planning and Support
- Post Go Live Support
- 24*7 Service Desk Support
Outcomes
Agile delivery of Well architected AWS Framework delivered for installation of SIFT in 4 weeks
Cloud platform customized to communicate with Application Docker Service of SIFT
Provided EFS solution for Knowesis end users to use as a shared drive
Helped the company to make their conventional Onprem only product, to become “cloud-ready”
Looking Forward
We envisioned, designed and implemented cloud transformation strategy for APAC’s largest Customer Engagement Product company in a span of 4 weeks. We look forward to working with the client again on more cloud transformation projects that will help them achieve their business goals.
